By Kelly Lyons, IPRO Learning Experience Team
Training is key when it comes to effectively using any software. It’s essential that everyone using the technology feels comfortable and fully understands the features and functions available to them. Unfortunately, this can be a challenge as employees leave and enter the organization, or as their responsibilities change. To help with this roadblock, IPRO has developed a simple process for reassigning your training seats, allowing you to
By Kelly Lyons, IPRO Product Learning Experience Team
Whether you’ve just purchased a new IPRO product or you’re looking to brush up on some existing skills, you’ll likely find yourself on the Learning Center, our online training platform. After browsing the site and purchasing the training that works best for you, you might wonder what your next steps are. The Learning Experience Team has got you covered! In this blog post, we’ll discuss IPRO’s new Training Registration Portal.
By Kelly Lyons, IPRO Learning Experience Team
Here at IPRO, we know how important training is for empowering you to most effectively use our products. We’re always striving to make it easier for you to learn. To achieve that end, we’ve recently redesigned our Learning Center to provide an enhanced user experience. Check out some of the changes below, as well as a few key tidbits to help you decide where to start!
Courses by Product
By Brittany Thaler, ACP eDiscovery
IPRO now offers text transcripts for your self-guided and recorded learning courses!
Didn’t catch what we said? Could not understand the accent? Just need to see it in text to comprehend what is going on? Our goal is to provide the right education, at the right time, and in the right way; and, like always, we have you covered!
Located in the upper right corner of your lesson, you will notice there is a “details” arrow and a pap
By Kelly Lyons, IPRO Learning Experience Team
The onboarding period for a new product is an exciting time, but it can also be a bit daunting at the onset. Getting a new product up and running and learning how to use it can seem overwhelming—there’s so much to do! Here at IPRO, we recognize these challenges, and we want to make sure you’re set up for success. To help guide you through the early days, we’ve carefully developed a consistent and comprehensive onboarding process, designed
On a Mission with eDiscovery — The Series
By Brittany Thaler, ACP eDiscovery
When it comes to discovery and disclosure, there are always pain points. These pain points can be either physical or mental. For example, you could get pain in your wrist from drawing redactions or struggle to figure out the best way to review 50,000 records.
As a paralegal myself, these are just some of the many reasons I was always searching for ways to improve efficiency.
Getting up to Speed When You’re New to eDiscovery
Are you new to the legal industry and/or e-Discovery?
Are you feeling both excited and terrified all at the same time? Maybe you’re eager to get going, yet wondering how on earth you’re going to learn all there is to know?
As a newbie to eDiscovery, there’s a lot to know and sometimes the idea of learning it all can be formidable. Oftentimes, burying your head in the sand and pretending eDiscovery do
By Brittany Thaler, ACP eDiscovery
As we all have heard, the volume of data being generated is growing exponentially. Now more than ever before, the Legal community, is facing eDiscovery technology deficits, new demands, changed protocols, and so much more. These dramatic shifts require serious adjustments to our existing approaches.
While it was never a simple task, Discovery didn’t necessarily require complex protocols or identifications in the past. Most conversations with the oppo
By Kelly Lyons, IPRO Learning Experience Team
When you first visit the Learning Center, one of the first things you may notice is the wide array of training types to choose from. IPRO recognizes that there is no single instructional style that will work best for every person and situation as everyone learns differently. We have developed our offerings accordingly, creating self-guided courses, and webinars to serve our customers’ needs. Although you might wonder what each kind of inst
By Kelly Lyons, IPRO Learning Experience Team
For new IPRO customers and experienced users alike, training is key. There is always more to learn about your products, and even refresher training can be useful when it comes to keeping your skills sharp and picking up new tips. To help our clients get the most out of their products, IPRO now offers Learning Center subscriptions for our online training. These subscriptions provide in-depth access to the Learning Center, allowing users to
IPRO Learning Center: Meeting the Needs of our Users
By Julie Badger, Director, IPRO Learning Experience Team
Today for the Learning Experience Blog, I’m interviewing Brittany Thaler, Content Developer of IPRO’s Learning Experience team, about IPRO’s Approach to Learning and how we build content that meets the needs of our users.
Julie: So, Brittany, the last year has been a flurry of activity for the Learning Experience (LE) Team after having release
Using Built-In Support Features in IPRO to Optimize Success
By Kelly Lyons, IPRO Product Learning Experience Team
You’ve been tasked with learning a new product and you don’t know anything about it. The learning curve seems insurmountable.
Conversely, maybe you’re already pretty knowledgeable. However, you want to improve your skills and you don’t know where to start.
We’ve all been there before, and many of us have been at various stage
How Do I Go about Getting Admin Certified?
By Kelly Lyons, IPRO Product Learning Experience Team
After using IPRO’s software, have you determined that you’re ready to take the next step in your learning journey? If so, becoming a Certified Administrator might be the best option for furthering your product knowledge (and your career prospects). Although becoming an IPRO certified Administrator may seem daunting at first, IPRO has got you covered! We have created a
Discovering the Basics of eDiscovery With IPRO’s New Learning Path
By Kelly Lyons, IPRO Learning Experience Team
A lot of us have a cursory knowledge of the legal system that comes from watching TV shows and in the news. A lot of us have a cursory knowledge of the legal system that comes from watching TV shows and from the news. But when it comes to the details and processes that led up to this information, we aren’t as clear.
Terms like litigation, eD
An Introduction to the IPRO Learning Center Subscription Plans
By Julie Badger, Director Learning Experience
Last spring, IPRO launched a Learning Center to help all our customers further their understanding and use of our solutions. Since then, our team of content developers have continued to add and update Learning Center courses with updated information.
When we first launched the IPRO Learning Center, customers could buy courses on a per seat basis. Access to self-guided cours