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IPRO Learning Experience Blog

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How to use the IPRO Help Center

How to use the IPRO Help Center By Max Cohen IPRO’s Help Center is the sole destination for all IPRO product documentation.   This blog provides a tour of the Help Center and how you can use it to find answers to all your questions on how to complete eDiscovery and Information Governance tasks within our software.  The Landing Page for the Help Center displays product cards. There is a card for all IPRO flagship products.   There is

Susanne Strong

Susanne Strong in IPRO Help Center

How IPRO is Using In-App Pendo Guides to Boost the Customer Experience

by Susanne Strong, Content Developer, and Denese Davidson Technical Writer, IPRO’s Learning Experience Team  Pendo Guides are in-app, interactive guides that highlight new features in our products, while also providing in-context support. These in-app guides simplify the user experience, which is what we at IPRO aim to do.  We’ve started using them in our OPEN DISCOVERY product (formerly known as discovery ][ Enterprise), and in our Learning Center, and soon we’ll start using
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