Jump to content

Cody Luera

IPRO Employee
  • Content Count

    197
  • Joined

  • Days Won

    4

Cody Luera last won the day on April 4 2019

Cody Luera had the most liked content!

Community Reputation

50 Excellent

About Cody Luera

  • Rank
    Technical Support Engineer
  1. I agree, it is important to know these changes when running a production/export set. In the latest version of Eclipse, there is now a check in the validation report that checks for 'Missing EndDocs' when running an export.
  2. I agree, it is important to know these changes when running a production/export set. In the latest version of Eclipse, there is now a check in the validation report that checks for 'Missing EndDocs' when running an export.
  3. Adding to this, I think it is also important to narrow down what the error is related to: Does this error consistently happen for the same documents? Is this a communication issue between Eclipse (Review) and eCapture (Processing)? Are file directories accessible by the workers, and proper permissions granted?
  4. Adding to this, I think it is also important to narrow down what the error is related to: Does this error consistently happen for the same documents? Is this a communication issue between Eclipse (Review) and eCapture (Processing)? Are file directories accessible by the workers, and proper permissions granted?
  5. The scenario: In Eclipse, users have the ability to combine a search for specific terms using DtSearch syntax with field specific parameters. The Text Search and Fields to Search criteria can be setup to work together in a single search. When running these searches, there are connector operators that can be set between the two. The connectors are as follows: And Or Not This allows a user to specify they want to look for these terms, and add a connector (AND, OR, NOT) between the two types of search criteria. Below is a sample of the search setup: [ATTACH=CONFIG]n2067[/ATTAC
  6. The scenario: In Eclipse, users have the ability to combine a search for specific terms using DtSearch syntax with field specific parameters. The Text Search and Fields to Search criteria can be setup to work together in a single search. When running these searches, there are connector operators that can be set between the two. The connectors are as follows: And Or Not This allows a user to specify they want to look for these terms, and add a connector (AND, OR, NOT) between the two types of search criteria. Below is a sample of the search setup: The Problem: When us
  7. Hello, In an attempt to understand the variety of error messages that can appear when running a production, I am making this post to document the errors that can appear, as well as the typical cause. Here are a few errors that I have encountered so far: Error converting document: DOC00001. Error: Unsupported format This error occurs because the selected file has a native that is NOT on the list of supported native file types for Eclipse SE. For more information on supported file types, please reference the 'Ipro Eclipse SE 2017.3.4 Support Native File Formats' PDF on MyIpro.IproTec
  8. Hello, Recently encountered an issue in Eclipse where the interface for the Print Dialog box does not appear. This problem only occurred for 1 user, and it was related to their Windows User Profile. The application did not crash or provide the 'Application Error' screen. Instead, it dimmed the display of the Eclipse site and acted as if the menu appeared. In some cases, the menu would appear, but no buttons/options were available. Additionally, trying to select the exit buttons (X or Cancel) did not work either. To get the application out of this state, we had to force close Interne
  9. Hello, Recently encountered an issue in Eclipse where the interface for the Print Dialog box does not appear. This problem only occurred for 1 user, and it was related to their Windows User Profile. The application did not crash or provide the 'Application Error' screen. Instead, it dimmed the display of the Eclipse site and acted as if the menu appeared. In some cases, the menu would appear, but no buttons/options were available. Additionally, trying to select the exit buttons (X or Cancel) did not work either. To get the application out of this state, we had to force close Interne
  10. Hello, Recently encountered an issue in Eclipse where the interface for the Print Dialog box does not appear. This problem only occurred for 1 user, and it was related to their Windows User Profile. The application did not crash or provide the 'Application Error' screen. Instead, it dimmed the display of the Eclipse site and acted as if the menu appeared. In some cases, the menu would appear, but no buttons/options were available. Additionally, trying to select the exit buttons (X or Cancel) did not work either. To get the application out of this state, we had to force close Interne
  11. Pretty cool! I will have to check this out.
  12. Pretty cool! I will have to check this out.
  13. As a side note, this is based on DocId. DocId is populated based on the order the documents are brought in. If there was a mix up of load files, such as BegDoc 0001 starts in Load file 1, BegDoc 0010 starts in Load file 2, and BegDoc 0020 start in Load file 3 -- and the loadfiles were loaded in the order of: Loadfile3, Loadfile1, Loadfile2, the BegDocs would not match the order of the DocIds.
  14. As a side note, this is based on DocId. DocId is populated based on the order the documents are brought in. If there was a mix up of load files, such as BegDoc 0001 starts in Load file 1, BegDoc 0010 starts in Load file 2, and BegDoc 0020 start in Load file 3 -- and the loadfiles were loaded in the order of: Loadfile3, Loadfile1, Loadfile2, the BegDocs would not match the order of the DocIds.
  15. As a side note, this is based on DocId. DocId is populated based on the order the documents are brought in. If there was a mix up of load files, such as BegDoc 0001 starts in Load file 1, BegDoc 0010 starts in Load file 2, and BegDoc 0020 start in Load file 3 -- and the loadfiles were loaded in the order of: Loadfile3, Loadfile1, Loadfile2, the BegDocs would not match the order of the DocIds.
×
×
  • Create New...