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About Me

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  1. By Brittany Thaler, ACP eDiscovery Driven by a mission for better governance, faster insights, and smarter discovery, IPRO’s new Information Governance Release 6.5.5, contains enhancements customers have been asking for! These include Enhanced Quick Search, Index Improvements, new options for File Archive & Collection, and many more. New to the IPRO Information Governance? IPRO integrates Information Governance & eDiscovery to provide clients with the most flexible, scalable, and powerful Electronic Discovery Reference Model (EDRM) workflow in the legal industry. Highlights IPRO Information Governance Release 6.5.5. Quick Search – Users can now use proximity searching in Quick Search to include Boolean Operators – such as AND, OR – quotation marks, parentheses, etc. This option, known as “Expanded Quick Search”, can now be found in the preferences dropdown menu. Quick Search is now easier, more robust, and more precise. Specific Quick Search queries equal efficient searches! —see Quick Searches and Quick Searches with Boolean Operators. Index Improvements – A new option to allow reprocessing of items that have failed to index at an account level or a job level has been added, thereby reducing processing time. This easy-to-use interface allows users to quickly identify error(s), determine which file(s) have error(s), and easily reprocess only the file(s) that failed—see Reprocessing Indexing Failures. File Archiving & Collection – A new option is now available to archive “Direct from Source” without the need to set up and run a separate index job first. This option allows customers to archive their data without having to index it first. When creating a File Archiving job, a new screen options appear, allowing users to choose between a Direct from Source or Index Search Query job type. With this new choice, users have the option of selecting specified folders to archive, limiting the archiving that is performed, which can speed up the entire process - see File Archiving. Crawler Job / Agent Improvements – Added the ability for jobs and agents orchestration across various cluster nodes—see Including and Excluding Agents and Jobs on Master Node and Including and Excluding Agents and Jobs on Worker Node. And these are just a few! Within this solid release, we have improved the efficiency of how our customers work with the product. With greater efficiency comes greater success. Take a look at the full release notes located on our Help Center! The Learning Center In addition to the IPRO Information Governance material, there is so much more content on the Learning Center overall. The Learning Experience Team’s goal is to provide you with the right content, at the right time, and in the right format. As we continue to execute our mission, more content will become available and easily accessible to guide you through your journey. The Learning Experience Team wants you to succeed in this fast-paced, new world. We wish you luck on this endeavor and know that with the right tools, the right training, and the right support, you can be a truly remarkable eDiscovery practitioner! Happy Learning! For more information about tips like these, keep tuning in to our regular blog series from our Product Learning Experience team. Drop us a line at trainingdept@iprotech.com if you need a hand with this or any other training-related questions you may have. If you’d like to learn more about IPRO’s products or sign up for Self-Guided Learning, log in to our Learning Center. IPRO’s Help Center can also be found here: https://my.ipro.com/help Are you interested in being “in the know” and keeping up with the Learning Experience Team? To subscribe to our blog where we publish articles about new Product Features, new content on our Learning Center, Tech Tips, and Workflows, click the “Follow” button in the top right corner of the home page.
  2. Get Hands-on with ZyLAB ONE eDiscovery from IPRO By Kristel Wiegman, Technical Writer, IPRO Learning Experience Team ZyLAB ONE is now part of the IPRO Legal Discovery Platform, after IPRO acquired ZyLAB, last summer. The combination offers an AI-driven, real-time hold-in-place and search-in-place eDiscovery and Information Governance Platform offering solutions for Internal Investigations, Data Privacy & Compliance, eDiscovery, and Information Requests. An introduction to ZyLAB ONE can be found here. The ZyLAB Documentation Portal is where users find all the tools they need when working with ZyLAB ONE: Get Started workflows, Training courses, Video channels, and Manuals. The latest features are explained in the What’s New sections. First-time users are advised to start with our mini-guides, also known as our onboarding videos. These videos show you how to start using ZyLAB ONE (creating a matter, uploading data, using the matter dashboard, and navigating a matter), navigate & view, search & highlight, perform document actions, and download & produce. More videos are available on our ZyLAB Videos channel. Training for specialized users If you are a specialized user of ZyLAB ONE in one of the following areas (PRR & FOIA, eDiscovery for Litigation, Internal Investigation, Wob (Dutch), Data Privacy & Protection, Regulatory Requests), we have specific Get Started workflows just for you. Each of these workflows will guide you through all necessary steps from beginning to end for your specific use and most include videos to give you a more interactive learning experience. We recommend keeping our Quick Reference Guide bookmarked as well. It includes a short overview of the most important features and search techniques in ZyLAB ONE. To get certified in ZyLAB ONE, you can follow our training programs to be a Certified Review Specialist and/or a Certified Application Administrator. Both include basic knowledge of all features within the solution. An in-depth Search Language course is included for the Review Specialist as well as an extensive Configuration course for the Application Administrator. And finally, last but not least, ZyLAB ONE offers context-sensitive or in-app help for users. Simply click one of the small help icons in the product to view both the help and the product together. Follow the links inside for more information on the Documentation Portal. For more information on ZyLAB, click here. If you’d like to learn more about IPRO’s products or purchase any type of training, head to our online Learning Center: https://learn.ipro.com/ IPRO’s Help Center, which is where you can find documentation on all IPRO products can also be found here: https://myIPRO.IPROtech.com/help If you have topics you’d like for us to cover, please feel free to drop us a line and we will incorporate your ideas into future blog posts.
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