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Resolved: An unhandled exception occurred on the ADD server. You do not currently have permission to edit this User


Barrett Gardner

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  • Cloud Solutions Architect

Starting in 2018.5, Eclipse user and group permissions have migrated to ADD Web. When new users are created in Eclipse Web Administration with 'User must change password on next login' option enabled, the user will encounter an error in red text upon changing their password:

"An unhandled exception occurred on the ADD server"

 

The following stack trace will be logged to the Enterprise.ErrorLogEntry in the ADDconfig database:

"Nucleus.Domain.ErrorHandling.UnauthorizedException: You do not currently have permission to edit this User."

 

We recommend creating the new users in ADD Web under System > Users to avoid this issue moving forward.

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