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Help! No sound on transcript manager


Guest davelawrencejohnson
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Guest davelawrencejohnson

I have trial on Monday and I'm trying to export depo clips, but there's no sound! No sound when I play it in Transcript Manager and no sound when I export them! I've tried uninstalling and reinstalling.

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  • Escalation Engineer

Hello Dave. A few things to check here:

 

1. Are you getting sound out of any other programs in Windows? Such as Windows Media Player?

 

2. Is this affecting all your depositions or just 1 deposition?

 

3. Does this happen with the Stacy King deposition found in the TrialDirector 6 Sample Case?

If you don't have that Sample Data, try downloading it here:

 

http://www.indatacorp.com/downloads/software/TD6SampleData.asp

 

4. One final thing to check, right click on the volume icon in Windows. Choose "Open Volume Mixer". In here you may find multiple levels to adjust for sound. Ensure that the TrialDirector 6 sound isn't low or muted.

 

 

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