Guest Admirallaw Posted June 12, 2018 Share Posted June 12, 2018 I see the Word splash screen and then it disappears, ultimately not printing the list. Any idea why? Link to comment Share on other sites More sharing options...
Escalation Engineer Chris F Posted June 13, 2018 Escalation Engineer Share Posted June 13, 2018 I see the Word splash screen and then it disappears, ultimately not printing the list. Any idea why? For best results, Word should already be open - even if you just create a blank document. TrialDirector has to be able to hand-off to the third party program (in this case, Microsoft Word) so having it open to a blank doc in the background should help. If the Office plugins for this process are damaged or hijacked, you'll need to consult with your IT group on repairing those plugins. If you've tried the above steps, you can also try refreshing the plugins with the file below: inRichText6.svm.txt Download and rename the file to inRichText6.svm. Drop it into your TrialDirector 6 installation directory and relaunch TrialDirector. Link to comment Share on other sites More sharing options...
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