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Word not printing when trying to print Exhibit list


Guest Admirallaw
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  • Escalation Engineer
I see the Word splash screen and then it disappears, ultimately not printing the list. Any idea why?

 

 

For best results, Word should already be open - even if you just create a blank document. TrialDirector has to be able to hand-off to the third party program (in this case, Microsoft Word) so having it open to a blank doc in the background should help. If the Office plugins for this process are damaged or hijacked, you'll need to consult with your IT group on repairing those plugins.

 

If you've tried the above steps, you can also try refreshing the plugins with the file below:

 

 

inRichText6.svm.txt

 

Download and rename the file to inRichText6.svm. Drop it into your TrialDirector 6 installation directory and relaunch TrialDirector.

 

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