Windows 11 & Trial Director

[Nick P]

There is a post in this forum talking about Windows 11 (and the post is locked.)

Windows 11 was released in 2021 and we're currently in 2023.
Windows 11 is still not on the "Trial Director System Requirements" page.

When is Windows 11 going to be "supported"?

[Kody Johnson]

Hi Nick,

TrialDirector (TD) is supported and works on Windows 11, in fact, we have customers right now who are running TD on Windows 11 without issues. The reason for the requirements page not being updated is those things tend to take time. From my understanding, our dev team is still certifying Windows 11 which is a process that they do with each new OS. Once it has been fully certified they then will update our requirements page. 

However, for now, please know that we support TD on Windows 11. As well, from what I know we have not had any reported issues with TD and Windows 11. If you have any questions on the above do let me know.

Best,

Kody J.

IPRO Technical Support

[Nick P]

Thanks Kody.

I was referring to this post:

Seems to say that if you're having issues, then you may be asked to switch to a windows 10 system.

Since Windows 11 has been out for 18 months or so, what is the timeline on it getting certified?

Thanks.

[Kody Johnson]

Nick,

The timeline for certifications is not something I am familiar with. Windows 11 is the first new OS that came out since I worked with IPRO. Therefore, I am not comfortable giving you a timeframe right now as I myself am not confident in when exactly it will be certified. What I can do though, is I will ask around for you and try to follow up with you once I get some more information on this.

What I might also add here is some clarification as to what certified means. In other words, a certified OS is one that our Dev team has gone through and officially stated that at no point in time should this OS ever adversely affect our software. Now if we do find an issue with Windows 11 our first test would be having the customer go back to Windows 10 for testing to verify if it is indeed a Windows 11 issue. That is what my colleague, Chris F, meant in that post you shared with us.

For now, if you have any other questions for me do let me know. I plan to follow up with you once I get more info pertaining to the certification timeline of Windows 11.

Best,

Kody J.

IPRO Technical Support

[Kody Johnson]

Nick,

I just left my team meeting where I brought up the topic of the timeline for certifying operating systems. Essentially, I was told that this is on our development team's roadmap and that they are aiming for the end of quarter one to address this. I am assuming they are talking about quarter one of this year so we will be looking at the 2023 year, anywhere from now to March. 

Hopefully, this is sufficient for now and that date is of course subject to change. These things do tend to move fast behind the scenes so we could always see the certification earlier or even this year. However for now please let me know if there are any other questions or issues.

Best,

Kody J.

IPRO Technical Support