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Unable to "Show Inactive Cases" in Eclipse SE Administration


Makivelli

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Hello,

I recently tried to look at the inactive cases in and received an error.

I open Eclipse SE Administration, click the Case Management tab, click the Client/Case Management drop down, click Case Management then I check the box under Client ID that says "Show Inactive Cases" and I receive and error saying "124819 Object reference error." and none of the inactive cases show up in the case list.

Any ideas on what may be causing this?

 

Thank you,

Makivelli

Show Inactive Cases Error.PNG

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