Escalation Engineer Brandi Terrazas Posted December 23, 2016 Escalation Engineer Share Posted December 23, 2016 When Copy+ opens in Demo Mode it is due to it losing authorization. Close out of Copy+ and open Services. Locate the Ipro Auth Service and start it if it is not started or restart the service. Re-open Copy+ and the application will no longer be in Demo Mode Link to comment Share on other sites More sharing options...
Diego Iannitelli Posted October 25, 2017 Share Posted October 25, 2017 Also ensure the Windows user account has write permissions to the following registry key HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Ipro Tech\CopyPlus If the user does not have the ability to write a sessionID, Copy Plus will not be able to validate authorization Link to comment Share on other sites More sharing options...
Diego Iannitelli Posted October 25, 2017 Share Posted October 25, 2017 Also ensure the Windows user account has write permissions to the following registry key HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Ipro Tech\CopyPlus If the user does not have the ability to write a sessionID, Copy Plus will not be able to validate authorization Link to comment Share on other sites More sharing options...
Diego Iannitelli Posted November 15, 2017 Share Posted November 15, 2017 Copy+ should be installed under a Local Admin account on the machine and the Windows User Account that will be using Copy+ should also have Local Admin privileges. Link to comment Share on other sites More sharing options...
Diego Iannitelli Posted November 15, 2017 Share Posted November 15, 2017 Copy+ should be installed under a Local Admin account on the machine and the Windows User Account that will be using Copy+ should also have Local Admin privileges. Link to comment Share on other sites More sharing options...
Diego Iannitelli Posted November 15, 2017 Share Posted November 15, 2017 Copy+ should be installed under a Local Admin account on the machine and the Windows User Account that will be using Copy+ should also have Local Admin privileges. Link to comment Share on other sites More sharing options...
IPRO Employee Cody Luera Posted May 3, 2018 IPRO Employee Share Posted May 3, 2018 (edited) Diego, while adding a user as a Local Admin account may work, some environments cannot have a standard user with local administrator rights. When your user account is NOT a local administrator, it is prohibited from binding on any endpoint such as localhost:9800. Copy+ requires this as they create an internal service endpoint that is only used within the application during runtime to call out to the Ipro Auth Service. Non-administrator users and accounts are prevented from binding on certain endpoints due to the Discretionary Access Control List (DACL) in Windows. To add a reservation for a specific user, you can use the following command: netsh http add urlacl url=http://localhost:9800/ user=DOMAIN\UserAccount More information on this command can be found here: https://msdn.microsoft.com/en-us/lib...(v=vs.85).aspx Making that change allows the software to bind on that internal endpoint, allowing the users to use the application. In addition, I wanted to add a list of locations that Copy+ requires the user to have full control of: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IproTech\HKEY_CURRENT_USER\Software\IproTech\HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Ipro Tech\CopyPlusThe system directory*The collections folder*The export folder*C:\Program Files (x86)\Ipro TechC:\Program Files (x86)\Common Files\IPRO Tech List of registry keys that contain the auth ip and port number. They must all match: HKEY_CURRENT_USER\Software\IproTech\I2KSYS\PathsHKEY_CURRENT_USER\Software\VB and VBA Program Settings\Ipro Tech\CopyPlusHKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IPROTech\I2KSYS\PathsHKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IPROTech\Paths\CopyPlus Edited August 2, 2018 by Cody Luera Link to comment Share on other sites More sharing options...
IPRO Employee Cody Luera Posted May 3, 2018 IPRO Employee Share Posted May 3, 2018 Diego, while adding a user as a Local Admin account may work, some environments cannot have a standard user with local administrator rights. When your user account is NOT a local administrator, it is prohibited from binding on any endpoint such as localhost:9800. Copy+ requires this as they create an internal service endpoint that is only used within the application during runtime to call out to the Ipro Auth Service. Non-administrator users and accounts are prevented from binding on certain endpoints due to the Discretionary Access Control List (DACL) in Windows. To add a reservation for a specific user, you can use the following command: netsh http add urlacl url=http://localhost:9800/ user=DOMAIN\UserAccount More information on this command can be found here: https://msdn.microsoft.com/en-us/lib...(v=vs.85).aspx Making that change allows the software to bind on that internal endpoint, allowing the users to use the application. In addition, I wanted to add a list of locations that Copy+ requires the user to have full control of: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IproTech\HKEY_CURRENT_USER\Software\IproTech\HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Ipro Tech\CopyPlusThe system directory*The collections folder*The export folder*C:\Program Files (x86)\Ipro TechC:\Program Files (x86)\Common Files\IPRO Tech List of registry keys that contain the auth ip and port number. They must all match: HKEY_CURRENT_USER\Software\IproTech\I2KSYS\PathsHKEY_CURRENT_USER\Software\VB and VBA Program Settings\Ipro Tech\CopyPlusHKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IPROTech\I2KSYS\PathsHKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IPROTech\Paths\CopyPlus Also, don't forget the trailing slash in the endpoint! Link to comment Share on other sites More sharing options...
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