Copy+ Opens in Demo Mode

[Brandi Terrazas]

When Copy+ opens in Demo Mode it is due to it losing authorization. Close out of Copy+ and open Services. Locate the Ipro Auth Service and start it if it is not started or restart the service. Re-open Copy+ and the application will no longer be in Demo Mode

[Diego Iannitelli]

Also ensure the Windows user account has write permissions to the following registry key

 

HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Ipro Tech\CopyPlus

 

If the user does not have the ability to write a sessionID, Copy Plus will not be able to validate authorization

[Diego Iannitelli]

Also ensure the Windows user account has write permissions to the following registry key

 

HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Ipro Tech\CopyPlus

 

If the user does not have the ability to write a sessionID, Copy Plus will not be able to validate authorization

[Diego Iannitelli]

Copy+ should be installed under a Local Admin account on the machine and the Windows User Account that will be using Copy+ should also have Local Admin privileges.

[Diego Iannitelli]

Copy+ should be installed under a Local Admin account on the machine and the Windows User Account that will be using Copy+ should also have Local Admin privileges.

[Diego Iannitelli]

Copy+ should be installed under a Local Admin account on the machine and the Windows User Account that will be using Copy+ should also have Local Admin privileges.

[Cody Luera]

Diego, while adding a user as a Local Admin account may work, some environments cannot have a standard user with local administrator rights.

 

When your user account is NOT a local administrator, it is prohibited from binding on any endpoint such as localhost:9800. Copy+ requires this as they create an internal service endpoint that is only used within the application during runtime to call out to the Ipro Auth Service. Non-administrator users and accounts are prevented from binding on certain endpoints due to the Discretionary Access Control List (DACL) in Windows. To add a reservation for a specific user, you can use the following command:

 

netsh http add urlacl url=http://localhost:9800/ user=DOMAIN\UserAccount

 

More information on this command can be found here: https://msdn.microsoft.com/en-us/lib...(v=vs.85).aspx

 

Making that change allows the software to bind on that internal endpoint, allowing the users to use the application.

 

In addition, I wanted to add a list of locations that Copy+ requires the user to have full control of:

• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IproTech\
  
• HKEY_CURRENT_USER\Software\IproTech\
  
• HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Ipro Tech\CopyPlus
  
• The system directory*
  
• The collections folder*
  
• The export folder*
  
• C:\Program Files (x86)\Ipro Tech
  
• C:\Program Files (x86)\Common Files\IPRO Tech
  

List of registry keys that contain the auth ip and port number. They must all match:

• HKEY_CURRENT_USER\Software\IproTech\I2KSYS\Paths
  
• HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Ipro Tech\CopyPlus
  
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IPROTech\I2KSYS\Paths
  
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IPROTech\Paths\CopyPlus
  

Edited August 2, 2018 by Cody Luera

[Cody Luera]

Diego, while adding a user as a Local Admin account may work, some environments cannot have a standard user with local administrator rights.

 

When your user account is NOT a local administrator, it is prohibited from binding on any endpoint such as localhost:9800. Copy+ requires this as they create an internal service endpoint that is only used within the application during runtime to call out to the Ipro Auth Service. Non-administrator users and accounts are prevented from binding on certain endpoints due to the Discretionary Access Control List (DACL) in Windows. To add a reservation for a specific user, you can use the following command:

 

netsh http add urlacl url=http://localhost:9800/ user=DOMAIN\UserAccount

 

More information on this command can be found here: https://msdn.microsoft.com/en-us/lib...(v=vs.85).aspx

 

Making that change allows the software to bind on that internal endpoint, allowing the users to use the application.

 

In addition, I wanted to add a list of locations that Copy+ requires the user to have full control of:

• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IproTech\
  
• HKEY_CURRENT_USER\Software\IproTech\
  
• HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Ipro Tech\CopyPlus
  
• The system directory*
  
• The collections folder*
  
• The export folder*
  
• C:\Program Files (x86)\Ipro Tech
  
• C:\Program Files (x86)\Common Files\IPRO Tech
  

List of registry keys that contain the auth ip and port number. They must all match:

• HKEY_CURRENT_USER\Software\IproTech\I2KSYS\Paths
  
• HKEY_CURRENT_USER\Software\VB and VBA Program Settings\Ipro Tech\CopyPlus
  
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IPROTech\I2KSYS\Paths
  
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IPROTech\Paths\CopyPlus
  

Also, don't forget the trailing slash in the endpoint!