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Eclipse 2016.3.1


Laney_DSI
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Yesterday After upgrading our eClipse Sandbox to 2016.3.1 I ran into the following error.

(See Attachment)

 

I have isolated it to being "IproScheduleService" I spoke with support this morning, and they have encountered the problem once before. A uninstall and reinstall resolved the issue, in my case following theses steps did not resolve our problem.

 

 

Log Error

(017-01-26 11:11:48.2001 ERROR: Error during application exit System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (Unauthorized).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

at Eclipse.Gateway.HttpMessageErrorHandler.<ThrowResponseErrorAsException>d__1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.HttpMessageErrorHandler.<SendAsync>d__0.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.ErrorLoggingHandler.<SendAsync>d__2.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.EclipseHttpService.<RpcGetAsync>d__22.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.Cases.EclipseCaseGateway.<CloseCurrentCaseAsync>d__4.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.Services.ServiceAgent.<CloseCurrentCase>d__89.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.App.<<App_Exit>b__9_0>d.MoveNext()

--- End of inner exception stack trace ---

at System.Threading.Tasks.Task.WaitAll(Task[] tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken)

at Eclipse.App.App_Exit(Object sender, ExitEventArgs e)

---> (Inner Exception #0) System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (Unauthorized).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

at Eclipse.Gateway.HttpMessageErrorHandler.<ThrowResponseErrorAsException>d__1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.HttpMessageErrorHandler.<SendAsync>d__0.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.ErrorLoggingHandler.<SendAsync>d__2.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.EclipseHttpService.<RpcGetAsync>d__22.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.Cases.EclipseCaseGateway.<CloseCurrentCaseAsync>d__4.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.Services.ServiceAgent.<CloseCurrentCase>d__89.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.App.<<App_Exit>b__9_0>d.MoveNext()<---)

 

Log Error 2

(017-01-26 11:12:55.6189 ERROR: Eclipse Request Id: 9786fb49-34b1-4569-ba2c-04f247fbeddb

 

Unhandled Exception

 

An error occurred during data access. Eclipse.Model.Models.ErrorHandling.DataAccessException: An error occurred during data access. ---> System.Exception: Exception of type 'System.Exception' was thrown.

 

--- End of inner exception stack trace ---

 

at Eclipse.Gateway.HttpMessageErrorHandler.<ThrowEclipseErrorAsException>d__2.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.HttpMessageErrorHandler.<ThrowResponseErrorAsException>d__1.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.HttpMessageErrorHandler.<SendAsync>d__0.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.ErrorLoggingHandler.<SendAsync>d__2.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.EclipseHttpService.<RpcGetAsync>d__22.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.Documents.EclipseFieldDefinitionGateway.<InitializeDefaultsAsync>d__5.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.Services.ServiceAgent.<InitializeDefaultFieldDefinitionsAsync>d__140.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Main.ViewModels.OpenCaseViewModel.<OpenCase>d__77.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__4(Object state)

 

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

 

at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

 

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Yesterday After upgrading our eClipse Sandbox to 2016.3.1 I ran into the following error.

(See Attachment)

 

I have isolated it to being "IproScheduleService" I spoke with support this morning, and they have encountered the problem once before. A uninstall and reinstall resolved the issue, in my case following theses steps did not resolve our problem.

 

 

Log Error

(017-01-26 11:11:48.2001 ERROR: Error during application exit System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (Unauthorized).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

at Eclipse.Gateway.HttpMessageErrorHandler.<ThrowResponseErrorAsException>d__1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.HttpMessageErrorHandler.<SendAsync>d__0.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.ErrorLoggingHandler.<SendAsync>d__2.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.EclipseHttpService.<RpcGetAsync>d__22.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.Cases.EclipseCaseGateway.<CloseCurrentCaseAsync>d__4.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.Services.ServiceAgent.<CloseCurrentCase>d__89.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.App.<<App_Exit>b__9_0>d.MoveNext()

--- End of inner exception stack trace ---

at System.Threading.Tasks.Task.WaitAll(Task[] tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken)

at Eclipse.App.App_Exit(Object sender, ExitEventArgs e)

---> (Inner Exception #0) System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (Unauthorized).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

at Eclipse.Gateway.HttpMessageErrorHandler.<ThrowResponseErrorAsException>d__1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.HttpMessageErrorHandler.<SendAsync>d__0.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.ErrorLoggingHandler.<SendAsync>d__2.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.EclipseHttpService.<RpcGetAsync>d__22.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.Cases.EclipseCaseGateway.<CloseCurrentCaseAsync>d__4.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.Services.ServiceAgent.<CloseCurrentCase>d__89.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.App.<<App_Exit>b__9_0>d.MoveNext()<---)

 

Log Error 2

(017-01-26 11:12:55.6189 ERROR: Eclipse Request Id: 9786fb49-34b1-4569-ba2c-04f247fbeddb

 

Unhandled Exception

 

An error occurred during data access. Eclipse.Model.Models.ErrorHandling.DataAccessException: An error occurred during data access. ---> System.Exception: Exception of type 'System.Exception' was thrown.

 

--- End of inner exception stack trace ---

 

at Eclipse.Gateway.HttpMessageErrorHandler.<ThrowEclipseErrorAsException>d__2.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.HttpMessageErrorHandler.<ThrowResponseErrorAsException>d__1.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.HttpMessageErrorHandler.<SendAsync>d__0.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.ErrorLoggingHandler.<SendAsync>d__2.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.EclipseHttpService.<RpcGetAsync>d__22.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.Documents.EclipseFieldDefinitionGateway.<InitializeDefaultsAsync>d__5.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.Services.ServiceAgent.<InitializeDefaultFieldDefinitionsAsync>d__140.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Main.ViewModels.OpenCaseViewModel.<OpenCase>d__77.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__4(Object state)

 

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

 

at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

 

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Yesterday After upgrading our eClipse Sandbox to 2016.3.1 I ran into the following error.

(See Attachment)

 

I have isolated it to being "IproScheduleService" I spoke with support this morning, and they have encountered the problem once before. A uninstall and reinstall resolved the issue, in my case following theses steps did not resolve our problem.

 

 

Log Error

(017-01-26 11:11:48.2001 ERROR: Error during application exit System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (Unauthorized).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

at Eclipse.Gateway.HttpMessageErrorHandler.<ThrowResponseErrorAsException>d__1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.HttpMessageErrorHandler.<SendAsync>d__0.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.ErrorLoggingHandler.<SendAsync>d__2.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.EclipseHttpService.<RpcGetAsync>d__22.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.Cases.EclipseCaseGateway.<CloseCurrentCaseAsync>d__4.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.Services.ServiceAgent.<CloseCurrentCase>d__89.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.App.<<App_Exit>b__9_0>d.MoveNext()

--- End of inner exception stack trace ---

at System.Threading.Tasks.Task.WaitAll(Task[] tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken)

at Eclipse.App.App_Exit(Object sender, ExitEventArgs e)

---> (Inner Exception #0) System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (Unauthorized).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

at Eclipse.Gateway.HttpMessageErrorHandler.<ThrowResponseErrorAsException>d__1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.HttpMessageErrorHandler.<SendAsync>d__0.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.ErrorLoggingHandler.<SendAsync>d__2.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.EclipseHttpService.<RpcGetAsync>d__22.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.Cases.EclipseCaseGateway.<CloseCurrentCaseAsync>d__4.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.Gateway.Services.ServiceAgent.<CloseCurrentCase>d__89.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Eclipse.App.<<App_Exit>b__9_0>d.MoveNext()<---)

 

Log Error 2

(017-01-26 11:12:55.6189 ERROR: Eclipse Request Id: 9786fb49-34b1-4569-ba2c-04f247fbeddb

 

Unhandled Exception

 

An error occurred during data access. Eclipse.Model.Models.ErrorHandling.DataAccessException: An error occurred during data access. ---> System.Exception: Exception of type 'System.Exception' was thrown.

 

--- End of inner exception stack trace ---

 

at Eclipse.Gateway.HttpMessageErrorHandler.<ThrowEclipseErrorAsException>d__2.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.HttpMessageErrorHandler.<ThrowResponseErrorAsException>d__1.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.HttpMessageErrorHandler.<SendAsync>d__0.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.ErrorLoggingHandler.<SendAsync>d__2.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.EclipseHttpService.<RpcGetAsync>d__22.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.Documents.EclipseFieldDefinitionGateway.<InitializeDefaultsAsync>d__5.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Gateway.Services.ServiceAgent.<InitializeDefaultFieldDefinitionsAsync>d__140.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

 

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

 

at Eclipse.Main.ViewModels.OpenCaseViewModel.<OpenCase>d__77.MoveNext()

 

--- End of stack trace from previous location where exception was thrown ---

 

at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__4(Object state)

 

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

 

at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

Iproerror.PNG.0cf4b55a9546383b1131fac3a1765925.PNG

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Update: After 6 hours of troubleshooting with IPro we were able to figure out each problem caused by Eclipse 2016.3.1 install into our Dev environment. During our troubleshooting on Friday 1/27, IPro's install tech installed the same version in her Test rack and was presented with the same problem. At this point, I believe Support and Dev are looking into what may be causing these errors. I will be following up with Support later next week.

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Update: After 6 hours of troubleshooting with IPro we were able to figure out each problem caused by Eclipse 2016.3.1 install into our Dev environment. During our troubleshooting on Friday 1/27, IPro's install tech installed the same version in her Test rack and was presented with the same problem. At this point, I believe Support and Dev are looking into what may be causing these errors. I will be following up with Support later next week.

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Update: After 6 hours of troubleshooting with IPro we were able to figure out each problem caused by Eclipse 2016.3.1 install into our Dev environment. During our troubleshooting on Friday 1/27, IPro's install tech installed the same version in her Test rack and was presented with the same problem. At this point, I believe Support and Dev are looking into what may be causing these errors. I will be following up with Support later next week.

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