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Unable to access Eclipse site on a VM with Roaming Profiles


Roman Johnson
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  • Escalation Engineer

If you have a VM and Roaming Profiles setup, the first time you go to access the Eclipse site, everything will work great. Any subsequent launches into that VM will cause the Eclipse site to throw "An error occurred in the application you were using." On the end user's machine, the Eclipse site is a ClickOnce application. Microsoft ClickOnce deployment is not supported with Roaming Profiles. To resolve this issue, you'll either have to turn off Roaming Profiles, or, you can clear the app cache upon logging into that machine (BEFORE you launch Internet Explorer). The app cache can be cleared two different ways:

1. Navigate to %localappdata%\Apps\2.0 > Delete everything in the 2.0 folder

2. Create a batch file with this command: rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache

Once the user has cleared the app cache, launch IE and browse to the Eclipse site

If you choose to use the option to just clear the app cache, then keep in mind that it will need to be done every single time a user launches that VM and logs into Windows.

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  • Escalation Engineer

If you have a VM and Roaming Profiles setup, the first time you go to access the Eclipse site, everything will work great. Any subsequent launches into that VM will cause the Eclipse site to throw "An error occurred in the application you were using." On the end user's machine, the Eclipse site is a ClickOnce application. Microsoft ClickOnce deployment is not supported with Roaming Profiles. To resolve this issue, you'll either have to turn off Roaming Profiles, or, you can clear the app cache upon logging into that machine (BEFORE you launch Internet Explorer). The app cache can be cleared two different ways:

1. Navigate to %localappdata%\Apps\2.0 > Delete everything in the 2.0 folder

2. Create a batch file with this command: rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache

Once the user has cleared the app cache, launch IE and browse to the Eclipse site

If you choose to use the option to just clear the app cache, then keep in mind that it will need to be done every single time a user launches that VM and logs into Windows.

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  • Escalation Engineer

If you have a VM and Roaming Profiles setup, the first time you go to access the Eclipse site, everything will work great. Any subsequent launches into that VM will cause the Eclipse site to throw "An error occurred in the application you were using." On the end user's machine, the Eclipse site is a ClickOnce application. Microsoft ClickOnce deployment is not supported with Roaming Profiles. To resolve this issue, you'll either have to turn off Roaming Profiles, or, you can clear the app cache upon logging into that machine (BEFORE you launch Internet Explorer). The app cache can be cleared two different ways:

1. Navigate to %localappdata%\Apps\2.0 > Delete everything in the 2.0 folder

2. Create a batch file with this command: rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache

Once the user has cleared the app cache, launch IE and browse to the Eclipse site

If you choose to use the option to just clear the app cache, then keep in mind that it will need to be done every single time a user launches that VM and logs into Windows.

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