BJTParalegal Posted May 17, 2017 Author Share Posted May 17, 2017 What would prevent attachments to emails appearing after clicking the option for "Bring in Family Documents" in a search? I've had success with it before but not now. Thoughts? Thanks. Link to comment Share on other sites More sharing options...
BJTParalegal Posted May 17, 2017 Author Share Posted May 17, 2017 What would prevent attachments to emails appearing after clicking the option for "Bring in Family Documents" in a search? I've had success with it before but not now. Thoughts? Thanks. Link to comment Share on other sites More sharing options...
BJTParalegal Posted May 17, 2017 Share Posted May 17, 2017 What would prevent attachments to emails appearing after clicking the option for "Bring in Family Documents" in a search? I've had success with it before but not now. Thoughts? Thanks. Link to comment Share on other sites More sharing options...
Escalation Engineer Roman Johnson Posted June 7, 2017 Escalation Engineer Share Posted June 7, 2017 Did you select the 'keep families together when sorting' option? How was this data loaded? Were they all in PDF form? If so, then your BEGATT field won't be populated, causing family relationships to not exist. Link to comment Share on other sites More sharing options...
Escalation Engineer Roman Johnson Posted June 7, 2017 Escalation Engineer Share Posted June 7, 2017 Did you select the 'keep families together when sorting' option? How was this data loaded? Were they all in PDF form? If so, then your BEGATT field won't be populated, causing family relationships to not exist. Link to comment Share on other sites More sharing options...
Escalation Engineer Roman Johnson Posted June 7, 2017 Escalation Engineer Share Posted June 7, 2017 Did you select the 'keep families together when sorting' option? How was this data loaded? Were they all in PDF form? If so, then your BEGATT field won't be populated, causing family relationships to not exist. Link to comment Share on other sites More sharing options...
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