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Verify Smart Folder Service


Michael Atkin

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If you see the following message where the smart folders are supposed to be: "Please verify the smart folder service has been started and registered to the ADD service", then this could be caused by a mismatch in the endpoint names between the Eclipse Web and Smart Folder endpoints in Nucleus. You can try the following to correct it:

 

1. Stop the Eclipse Web site.

2. In the Nucleus db, delete the entries from Enterprise.InstalledComponent for Web and Smart Folders:

 

DELETE FROM Enterprise.InstalledComponent
WHERE InstalledComponentTypeId IN (7,29)

 

3. Start the Eclipse Web site again.

4. Check Enterprise.InstalledComponent, and see if TypeID 7 and 29 were repopulated - they should be. Then check to ensure that the endpoints match one another.

 

If they match, then the smart folders should now appear in Eclipse Web.

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  • Administrators

If you see the following message where the smart folders are supposed to be: "Please verify the smart folder service has been started and registered to the ADD service", then this could be caused by a mismatch in the endpoint names between the Eclipse Web and Smart Folder endpoints in Nucleus. You can try the following to correct it:

 

1. Stop the Eclipse Web site.

2. In the Nucleus db, delete the entries from Enterprise.InstalledComponent for Web and Smart Folders:

 

DELETE FROM Enterprise.InstalledComponent
WHERE InstalledComponentTypeId IN (7,29)

 

3. Start the Eclipse Web site again.

4. Check Enterprise.InstalledComponent, and see if TypeID 7 and 29 were repopulated - they should be. Then check to ensure that the endpoints match one another.

 

If they match, then the smart folders should now appear in Eclipse Web.

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  • Administrators

If you see the following message where the smart folders are supposed to be: "Please verify the smart folder service has been started and registered to the ADD service", then this could be caused by a mismatch in the endpoint names between the Eclipse Web and Smart Folder endpoints in Nucleus. You can try the following to correct it:

 

1. Stop the Eclipse Web site.

2. In the Nucleus db, delete the entries from Enterprise.InstalledComponent for Web and Smart Folders:

 

DELETE FROM Enterprise.InstalledComponent
WHERE InstalledComponentTypeId IN (7,29)

 

3. Start the Eclipse Web site again.

4. Check Enterprise.InstalledComponent, and see if TypeID 7 and 29 were repopulated - they should be. Then check to ensure that the endpoints match one another.

 

If they match, then the smart folders should now appear in Eclipse Web.

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