Jump to content

Why are my color pictures are now black and white?


jyklbp
 Share

Recommended Posts

  • S.W.A.T. Engineer

jyklbp,

Hello, I need a little bit more information to help answer this question. Are the photos displaying in black and white in the image tab or quick view tab? What file type(s) are the images that were imported and what method was used (Ingest images, Import Data via load file ?) I was not able to reproduce this behavior when importing images into Eclipse SE 2017.3.4 so any reproduction steps would be helpful as well. If the issue is occurring on the quick view tab, try importing the photographs as images instead of native files and let us know if the behavior exists. Thank you.

Link to comment
Share on other sites

  • S.W.A.T. Engineer

jyklbp,

Hello, I need a little bit more information to help answer this question. Are the photos displaying in black and white in the image tab or quick view tab? What file type(s) are the images that were imported and what method was used (Ingest images, Import Data via load file ?) I was not able to reproduce this behavior when importing images into Eclipse SE 2017.3.4 so any reproduction steps would be helpful as well. If the issue is occurring on the quick view tab, try importing the photographs as images instead of native files and let us know if the behavior exists. Thank you.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...